Learn best practices and skills to jumpstart your CX leadership and program results.
CXFusion 2017 will offer the industry’s best networking opportunities, partner introductions, best practice guidance, sessions and workshops to accelerate your CX career, programs and success.
Register now for early bird savings and reserve your seat.
WHO SHOULD ATTEND?
CXFusion is ideal for anyone involved with customer experience, including: survey and feedback managers, market researchers, insight professionals, employee loyalty and HR, business leaders, sales, marketing, operations, C-suite.
“The schedule was perfect. Enough networking opportunities without it being too much. Great variety and quality of speakers. Very motivating conference. I would recommend anyone in the VoC space attending.”
“Overall it was an amazing conference. I took away a whole list of ideas to take back to our business. Awesome keynote speakers. The venue was wonderful. Thank you for a great conference!”
Leading experts, practitioners and MaritzCX – all in one place!
President and CEO, MaritzCX
R “Ray” Wang
Principal Analyst, Founder, and Chairman of Constellation Research, Inc.
Joana van den Brink-Quintanilha
Senior Analyst, Forrester Research
Ana M. Brant
Director, Global Guest Experience & Innovation, Dorchester Collection
VP Customer Experience, EMC
Director Contact Center Operations and Customer Experience, American Signature Furniture
VP & General Manager, Workforce Solutions, Maritz Motivation Solutions
VP Customer Success, Survox
Customer Experience Strategy and Culture, AT&T
Global Offering Manager, Hewlett Packard Enterprise CX Digital Content, Analytics and Transformation Services
Senior Strategic Consulting Director, MaritzCX
Chief Technology Officer, MaritzCX
VP Product Management, MaritzCX
Specialist, Global Talent Management Systems, Bain & Company
National Director Client & Parter Experience, Northern Trust
Principal, Bain & Company
Cynthia J. Grimm
Chief Customer Experience Officer, CX Solutions
Director, Brand Engagement, Mazda Canada Inc.
2016 Certification Event
Extend CXFusion and accelerate your customer experience career and programs at this special certification event following CXFusion.
Certification is being offered at a special CXFusion rate of $1,250. When you register for CXFusion and the Certification Event you will receive a $400 discount on the CXFusion rate of $1050.00 ($450 savings).
The Bellagio, Las Vegas
The epitome of quality and elegance on the Las Vegas Strip, the Bellagio offers luxurious rooms, gourmet restaurants and upscale shopping.
MaritzCX has secured a group room rate of $199 / Night plus a $29 resort fee and local tax. Space is limited and rooms are available on a first come basis. Your travel and accommodations are not included in the conference admission. Once you register for the conference, you will be able to register for the discounted rate at this site.
3600 Las Vegas Blvd. South
Las Vegas, NV 89109
Conference Party: Jason Hewlett
April 26 7:00pm | Bellagio
Join us in welcoming comedian and impressionist Jason Hewlett, to the Bellagio for a private performance for CXFusion attendees. Get ready to laugh, sing along and enjoy an unforgettable One-Man-Show!
- Standard Conference Admission$1,050The conference price includes keynotes, sessions, workshops, meals, snacks, entertainment, and access and interaction with industry contacts facing the same challenges as your organization. You will leave with new ideas, solutions and a definitive guide on how to move your career and your organizations’ CX program forward.
Register three attendees from the same company at the same time, receive a fourth pass free. For more information contact us email@example.com.
Choose either VoC or CX Operations Certification at the special CXFusion rates listed below. Click here for more information.
Your Attendee Experience Includes:
Breakout & Workshop Sessions
All Conference Materials
Meals & Entertainment
Payment must be received by the date pricing discount ends. Use the online registration and payment system here. Credit card payments are accepted online, or payment can be accepted by check or money order by contacting:
Email Questions or Comments
All registration cancellations must be received in writing. Email your cancellation notice.
Frequently Asked Questions
Where is CXFusion?
CXFusion 2016 will take place at the Bellagio in Las Vegas, NV.
What are the conference dates?
The conference begins on Monday evening, April 25, 2016 and continues through Wednesday, April 27, 2016.
When does the “early bird” rate end?
The early bird rate of $650 expires on February 19, 2016.
What is the registration cost for CXFusion?
The registration cost depends on when you register – the earlier, the better! The full conference rate is $650 before February 19th, and $1,050 beginning February 20th.
How do I register?
Register for CXFusion 2016 here.
How do I pay?
Please register and pay for CXFusion here. You can pay by credit or debit card.
What if I would like to register, but need to pay in another for other than a credit card?
If you require a different payment method please contact firstname.lastname@example.org.
What is the cancellation and refund policy?
All event registration cancellations must be received in writing. Email your cancellation request to email@example.com.
Can I substitute/delegate my pass if I am unable to attend?
If you are unable to attend the CXFusion 2016 you may transfer your registration to another person by sending an email with the new attendee’s name and contact information to firstname.lastname@example.org.
If I cancel my attendee registration, can I transfer my hotel reservation to another attendee?
Registration for the conference and reservations for the hotel are separate transactions. All hotel reservations are made directly with the Bellagio. If you will be using a new credit card during the substitution, the substituting attendee will need to complete a new hotel reservation through the hotel reservation process and submit a new credit card to secure the reservation.
Are there any discounts for registering multiple colleagues?
If you register three people from the same organization at the same time during the registration process, you will receive a complimentary pass for a fourth person to attend.
Will I be able to register and pay for the conference onsite?
If the conference has not reached capacity by the start of the event, you can pay onsite. The fee for onsite registration will be $1,050. Please contact the event team to check availability beforehand by emailing email@example.com.
Can I substitute delegate passes if I am unable to attend?
If you are unable to attend CXFusion 2016, you may transfer your registration to another person by sending an email to firstname.lastname@example.org with the new attendee’s name and contact information before April 15, 2016.
Are there special conference hotel rates?
You can take advantage of special conference delegate room rates at the Bellagio; $199 / night plus a $29 resort fee and local taxes.
How do I book a hotel for CXFusion?
The easiest way to book your hotel room is to reserve your room at the same time you register for the conference. Once you register and pay for your conference admission, you will receive a link to reserve your room at the discounted CXFusion rate.
What is the hotel room cancellation policy?
Cancellations for a hotel room reservation must be received within 48 hours before the day of arrival or the hotel will charge your credit card for one night’s accommodation.
What if I don’t check in on my scheduled arrival date?
The hotel will charge you for one night’s accommodation and cancel the reservation.
Can I make a hotel reservation through the CXFusion Registration and Housing webpage without a credit card to guarantee my reservation?
No, the hotel requires a credit card on file to make a hotel reservation.
Is my hotel included in the conference fee?
No, the conference fee does not include hotel room fees and transportation costs. The conference fee includes all conference materials, sessions, meals, entertainment and promotional items.
Where can I find information about travel to Las Vegas, Nevada?
Find information at Visit Las Vegas.
What is the weather like in Las Vegas in April?
Average Low 55°F, 13°C / Average High 77°F, 25°C.
Which airport is closest to the Bellagio?
Las Vegas, McCarren airport.
How do I arrange ground transportation?
Taxi time from the airport to the Bellagio is approximately 15 minutes. A one-way fare is about $20 – $25.
Transportation to and from the airport is not covered in your conference registration. For more ground transportation information click here.
Is airfare included in my conference registration?
No, the conference fees do not include airfare or transportation costs. The conference fee does include all conference material, sessions, meals, entertainment and promotional items.
Where can I find an agenda for the event?
The conference agenda can be found online here. Make sure to check back often to see updates in speakers and sessions.
When can I register for breakout sessions?
There is no need to pre-register for breakout sessions in advance. You are free to attend any session you like.
Will conference presentations be made available?
All approved presentation decks will be available online for registrants after the conference. Please note that all speakers have the option to opt-out of sharing their presentations publicly.
Who should I contact if I have special dietary needs or allergies?
Please specify that you have special dietary needs while registering.
What is the recommended attire for the conference?
What if I still have unanswered questions about CXFusion?
Contact us at email@example.com with any additional questions. We look forward to seeing you in April!